Privacy Policy

This Privacy Policy explains how Plumbr ("Plumbr," "we," "us") collects, uses, and shares information when you visit https://plumbr.store or use our plumber-matching service.

Information we collect

When you call us or submit a callback request, we collect: your name, phone number, email (if provided), city, and a description of your plumbing issue. When you visit our website, we automatically collect standard log data (IP address, browser type, pages viewed, referring URL) via analytics tools including Google Analytics and Microsoft Clarity.

How we use your information

We use your contact information solely to match you with a licensed plumber in our partner network and to follow up on the quality of service you received. We share your contact information only with the specific partner plumber we've dispatched to your job. We do not sell your information to third parties, and we do not share it with marketing networks, lead aggregators, or affiliates.

Cookies and analytics

Our website uses cookies and similar technologies for analytics and to remember your preferences. You can disable cookies in your browser settings; this may affect site functionality.

Your rights

You may request access to, correction of, or deletion of your personal information by calling (253) 369-2666 or submitting a request through our contact form. If you're a California or Washington resident, you may have additional rights under applicable state law including the right to opt out of certain data uses.

Children's privacy

Plumbr does not knowingly collect information from children under 13. If you believe we have, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top reflects when it was most recently changed.

Contact us

Questions? Call (253) 369-2666 or use our contact form.